JOHANNESBURG, 26 April 2017 – South African Airways (SAA) would like to advise its customers and stakeholders that it is experiencing operational delays and flight cancellations due to industrial action by members of its cabin crew.
The required number of cabin crew members are currently not available to enable SAA to operate all of its flights. The strike action follows a notice of industrial action by one of the labour unions representing its cabin crew members, the South African Cabin Crew Association (SACCA).
Currently 32 flights were cancelled in total which included 28 domestic, three regional and one international flight.
For further updates customers are advised to visit www.flysaa.com for current flight status.
SAA will provide further updates on what options are available to its customers. These include combining some of the cancelled flights to minimise the impact of the delays customers will experience as a result of flight cancellations.
SAA regrets the inconvenience to all its customers and is exploring ways in conjunction with its partners to facilitate the accommodation of its passengers on later flights or on partner flights.
Other travel options and/or flight details will be communicated as soon as final arrangements have been confirmed.
Customers may use any of channels listed below for updates and/or enquiries:
Johannesburg Call Centre: 27 (0) 11 978 1111 or 0861 606 606
Twitter (customer service): @flysaa_care
SAA remains committed to finding a speedy resolution to the matters raised by the labour union and to avoid travel uncertainty and inconvenience to its passengers.