South African Airways a winner at World Airline Awards for 15 consecutive years

JOHANNESBURG. 20 June 2017 – South African Airways (SAA) has been announced a winner at the World Airline Awards for fifteen consecutive years.

At this year’s World Airline Awards run by aviation experts Skytrax, the airline won the Best Staff Service award as part of the highly acclaimed international awards held at the  Paris Air Show.

SAA also managed to retain its 4-Star rating for the 15th year in a row.

“To win the Best Staff Service award shows that our customer-facing employees are our true brand ambassadors who made a difference to more than 19 million travelling customers. Feedback on excellent customer…
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South African Airways a winner at World Airline Awards for 15 consecutive years

South African Airways rakes in the awards for brand awareness, product development

South African Airways

South African Airways (SAA) has raked in a number of awards confirming its position as the leading airline on the African continent when it comes to brand recognition and innovative product offering.

The most prominent of these awards is the Skytrax award for Best Airline in Africa, which SAA has now won for the fourteenth year in a row. The Skytrax awards, the brainchild of an independent aviation research organisation, have become an institution on the annual events calendar. These awards are based on unsolicited customer feedback which makes…
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South African Airways Celebrates a Decade as Member of Global Airline Network

SAA image

South African Airways this month celebrates a decade as member of Star Alliance, the world’s longest serving and most experienced global airline alliance.

SAA was the first African airline to join the global network in 2006, providing other Alliance partners access to SAA’s extensive route network within South Africa and into the rest of the African continent.

“South African Airways gave Star Alliance a first and strategic/prominent foothold in Africa, which today is recognised as one of the most significant growth markets for international trade and aviation,” said Star Alliance CEO,…
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South African Airways’ in-flight magazine, Sawubona, awarded as first in its class

Ingrid Wood, Publishing Director, Ndalo Media and Chris Frost, Vice President - World Travel Awards.

Ingrid Wood, Publishing Director, Ndalo Media and Chris Frost, Vice President – World Travel Awards.

Sawubona, the in-flight magazine of South African Airways (SAA), the leading airline on the African continent, scooped the award for Africa’s leading in-flight magazine for the second year in a row.

The award for Africa’s leading in-flight magazine was made at the World Travel Awards™ in Zanzibar, Tanzania, this past weekend and received by Ndalo Media, publishers of the magazine.

World…
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South African Airways retains 4-Star ranking for 14th year in a row

Skytrax

South African Airways, the leading airline on the African continent, has retained its 4-Star ranking for the 14th consecutive year demonstrating that the airline’s place in the global aviation world is secure.

The ranking was done by aviation experts Skytrax, whose name is associated with Quality Excellence throughout the world by the air transport industry, after detailed product and service standards audits throughout the airline in November 2015.  This process is not connected to any customer ratings.

“We have maintained quality levels on all the services we offer – in our home…
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South African Airways Group walks away with an armload of Skytrax awards

The South African Airways Group this year walked off with no less than three awards confirming the Group is on the right strategic path, which is showing in customer satisfaction results.

South African Airways (SAA) Acting CEO Nico Bezuidenhout received three awards this year on behalf of the SAA Group.

SAA has been named Best Airline in Africa for thirteen consecutive years.

Feedback from SAA’s customers also ensured that SAA walked away with the award for Best Airline Staff in Africa for the fourth time.

The awards for Best Airline Staff are special and coveted accolades as they represent the combined quality performance of…
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