SAA Resumes flights to the United States

South African Airways (SAA) would like to notify its customers of its decision to resume all flights from Johannesburg to the two United States cities, Washington DC and New York City today.

“We are pleased to announce that we will resume our operations out of Johannesburg this evening after we received updates that adverse weather in the east coast of the United States (US) is beginning to ease off, making it possible to commence our service to the US,” said SAA Spokesperson, Tlali Tlali

Customers and travelers are advised to take note that the following details regarding the flights:

To Washington

Sunday, 24 January 2016

  • SA 209 from Johannesburg (JNB) via Accra (ACC) to Washington (IAD)
  • New departure time 21h00 local time South Africa

To New  York

Sunday, 24 January 2016

  • SA 203 from Johannesburg (JNB) to New York (JFK)
  • As scheduled for departure at 21h30 local time South Africa

The following flights remain Cancelled

From Washington

Sunday, 24 January 2016

  • SA 208 from Washington (IAD) via Dakar (DKR)  to Johannesburg (JNB)

From New York

Sunday, 24 January 2016

  • SA 204 from New York (JFK) to Johannesburg (JNB)

Customers with onward connections to and from Washington Dulles International Airport and  New York, John F. Kennedy International Airport  may still remain impacted upon  on arrival – due to operation clean-up anticipated at the respective airports. Public transportation may also be affected. Customers are encouraged to contact the Airline in use to and from the affected Airports for the latest flight information.

Assistance will be provided to all ticketed passengers holding a South African Airway’s Ticket (only) via any SAA Call Centre, City Travel Office or dedicated Travel Agent with the following conditions.

Rebooking Conditions applicable

  • Rebook onto another South African Airways flight  for a later date at no extra charge and subject to availability of the same booking class
  • Change of cabin will not be permitted
  • Change of routing will not be permitted
  • This policy is applicable to South African Airways flights only, issued on SA (083) ticket   stock and not on separate tickets of other airlines
  • Tickets must be re-issued on/before January 26, 2016
  • Travel must commence on/before January 31, 2016

Contact details

South African Airways Call Centre Contact details

South Africa

Johannesburg    |  27 (0) 11 978 1111 or 0861 606 606

Operating Hours | Daily 06h00 – 22h00


Fort Lauderdale  | 1 (800) 722 9675

Operating Hours | Monday to Friday 08h30 – 20h00 and Saturday to Sunday 08h00 – 16h00 ET

“We regret any inconvenience to our customers as a result of the adverse weather conditions associated with “Winter Storm Jonas”. We would like to also encourage all customers to visit our website  for all flight updates and or flight cancellations” added Tlali.

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