SAA cancels flights to and from Washington DC due to adverse weather

Johannesburg, 22 January 2016 South African Airways (SAA) would like to notify its customers of its decision to cancel flights between Johannesburg and Washington DC via Accra, Ghana, due to bad weather associated with “Winter Storm Jonas”.

“In the interests of safety of our passengers and crew, we took a decision to cancel both outbound and inbound flights between Johannesburg and Washington DC for travel on Friday, 22 January and Saturday, 23 January respectively. This decision was based on weather reports that predict extremely unfavourable conditions for take-off and/or landing in Washington DC”, said SAA Spokesperson, Tlali Tlali.

SAA operates daily between Johannesburg and two destinations in the United States of America, namely, New York City and Washington DC.

“Whilst the service between Johannesburg and New York City remains unaffected, SAA is monitoring the situation on a continuous basis in liaison with the airports authorities in New York and will issue another travel advisory should the need arise” Tlali elaborated.

Travellers and customers are advised to take note of the following affected flights:

Friday, 22 January 2016

  • SA 209 from  Johannesburg (JNB)  to Washington (IAD)

And

  • SA 209 from Johannesburg (JNB) to Accra (ACC)

Saturday, 23 January 2016

  • SA 210  from  Washington (IAD) to Johannesburg (JNB)

And

  • SA210  from Accra (ACC) to Johannesburg (JNB)

Assistance will be provided to all ticketed passengers holding South African Airway’s Tickets (only) via any SAA Call Centre, City Travel Office or dedicated Travel Agent with the following conditions.

Rebooking Conditions applicable

  • Rebook onto another South African Airways flight for a later date at no extra charge and subject to availability of the same booking class
  • Change of cabin will not be permitted
  • Change of routing will not be permitted
  • This policy is applicable to South African Airways flights only, issued on SA (083) ticket   stock and not on separate tickets of other airlines
  • Tickets must be re-issued on/before January 26, 2016
  • Travel must commence on/before January 31, 2016

Contact details:

South African Airways Call Centre Contact details

South Africa

Johannesburg | 27 (0) 11 978 1111 or 0860 606 606

USA

Fort Lauderdale | 1 (800) 722 9675

South African Airways regrets any inconvenience occasioned by the flight cancellations. Customers are encouraged to visit SAA website www.flysaa.com for all flight updates and or flight cancellations.

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