South African Airways (SAA) advises customers travelling on domestic routes that flights on these routes will close sooner as from 1 April 2016.
Previously SAA closed all domestic flights for check-in 30 minutes before boarding, but this has now been changed to 40 minutes before departure for all SAA’s domestic flights on departures only from Johannesburg to Durban, Cape Town, Port Elizabeth and East London.
“The reason for closing flights earlier is to allow the airline to conclude all departure procedures timeously especially those relating to baggage, so that our customers may not be inconvenienced by possibly travelling with their baggage left behind,” says Tlali Tlali, SAA Spokesperson.
This change for now only applies to departures to other domestic stations within South Africa from Johannesburg only and will not affect minimum connecting time. Flights will close sooner but would not have an impact on current boarding times which will not be changed at all.
“We have realised that a significant number of short shipment cases on our domestic sectors emanate from late check-in and we trust that the new measures will go a long way in addressing the situation,” concludes Tlali.
The airline also recommends that travel agents alert clients to check what time their flights close, as this might be earlier.