Contact Us

Ndalo Media

Head Office, JohannesburgNDALO LOGO

Tel: +27 (11) 300 6700
Fax: +27 (11) 300 6767
Email: sawubonaeditorial@ndalomedia.com

Office Hours

Monday to Friday, 08:00-17:00 (GMT), excluding South African public holidays.

Physical Address

Bryanston Corner Office Park
Block B, First Floor
18 Ealing Crescent (off Culross Road)
Bryanston
Johannesburg
South Africa
2191

GPS Co-ordinates: 26° 2.74’ S | 28° 1.43’ E

Postal address

PO Box 2077
Lonehill
Johannesburg
South Africa
2062

South African Airways

Customer Servicesaa-contact-us

Weekdays, 08:00-16:30 (GMT), excluding
South African public holidays
Email: saacustomerservice@flysaa.com

Tel: +27 (11) 978 2888 or 0860 003 146

Reservations
24 hours
Email: reservationsjnb@flysaa.com
Tel: +27 (11) 978 1111

Voyager
Weekdays, 07:00-21:00 (GMT). Saturdays, Sundays and public holidays, 08:00-14:00
Email: voyagerservicerecovery@flysaa.com
Tel: +27 (11) 978 1234

Baggage service
(Lost/damaged) Daily: 07:00-19:00 (GMT)
Email: baggageservices@flysaa.com
Tel: +27 (11) 978 3733

Refunds
Weekdays, 08:00-16:30 (GMT), excluding South African public holidays
Email: e-commerceonlinerefunds@flysaa.com
Tel: +27 (11) 978 1786

Cargo
Weekdays, 08:00-19:00 (GMT), excluding South African public holidays. Saturdays
and Sundays, 07:00-13:00
Email: cargohelpdesk@flysaa.com
Tel: +27 (11) 978 3366

Website
Email: webhelp@flysaa.com