JOHANNESBURG, 26 April 2017 – South African Airways (SAA) would like to advise its customers and stakeholders that it is experiencing operational delays and flight cancellations due to industrial action by members of its cabin crew.
Flights departing from coastal cities early this morning have been impacted and options have been considered to accommodate passengers affected by the cancellations.
The required number of cabin crew members are currently not available to enable SAA to operate all of its flights. The strike action follows a notice of industrial action by one of the labour unions representing its cabin crew members, the South African Cabin Crew Association (SACCA).
The following domestic outbound flights (from Johannesburg) have been delayed:
SA401 Johannesburg – Port Elizabeth
SA459 Johannesburg – East London
SA531/538 Johannesburg – Durban – Johannesburg
SA307/322 and SA313/326 Johannesburg – Cape Town – Johannesburg
SA317/332 and SA323/SA334 now to operate on a A340-600 aircraft to create more seat capacity
SA527 Johannesburg – Durban departed with a 51minute delay
SA303 Johannesburg – Cape Town departed with a 20 minute delay
All flights departing from Cape Town and Durban departed as per normal schedule
SA306 / SA308 Cape Town – Johannesburg was delayed with 30 minutes.
For further updates customers are advised to visit www.flysaa.com for current flight status.
SAA will provide further updates on what options are available to its customers. These include combining some of the cancelled flights to minimise the impact of the delays customers will experience as a result of flight cancellations.
SAA regrets the inconvenience to all its customers and is exploring ways in conjunction with its partners to facilitate the accommodation of its passengers on later flights or on partner flights.
Other travel options and/or flight details will be communicated as soon as final arrangements have been confirmed.
Customers may use any of channels listed below for updates and/or enquiries:
Johannesburg Call Centre | 27 (0) 11 978 1111 or 0861 606 606
Twitter (customer service): @flysaa_care
SAA remains committed to finding a speedy resolution to the matters raised by the labour union and to avoid travel uncertainty and inconvenience to its passengers.