SAA delays & cancellations due to crew industrial action

JOHANNESBURG, 26 April 2017 – South African Airways (SAA) would like to advise its customers and stakeholders that it is experiencing operational delays and flight cancellations due to industrial action by members of its cabin crew.

Flights departing from coastal cities early this morning have been impacted and options have been considered to accommodate passengers affected by the cancellations.

The required number of cabin crew members are currently not available to enable SAA to operate all of its flights. The strike action follows a notice of industrial action by one of the labour unions representing its cabin crew members, the South African Cabin Crew Association (SACCA).

The following domestic outbound flights (from Johannesburg) have been delayed:

Johannesburg

Delays:

SA401 Johannesburg – Port Elizabeth

SA459 Johannesburg – East London

Cancellations:

SA531/538 Johannesburg – Durban – Johannesburg

SA307/322 and SA313/326 Johannesburg – Cape Town – Johannesburg

SA317/332 and SA323/SA334 now to operate on a A340-600 aircraft to create more seat capacity

Flight Departed:

SA527 Johannesburg – Durban departed with a 51minute delay

SA303 Johannesburg – Cape Town departed with a 20 minute delay

Domestic:

All flights departing from Cape Town and Durban departed as per normal schedule

SA306 / SA308 Cape Town – Johannesburg was delayed with 30 minutes.

For further updates customers are advised to visit www.flysaa.com for current flight status.

SAA will provide further updates on what options are available to its customers. These include combining some of the cancelled flights to minimise the impact of the delays customers will experience as a result of flight cancellations.

SAA regrets the inconvenience to all its customers and is exploring ways in conjunction with its partners to facilitate the accommodation of its passengers on later flights or on partner flights.

Other travel options and/or flight details will be communicated as soon as final arrangements have been confirmed.

Customers may use any of channels listed below for updates and/or enquiries:

Johannesburg Call Centre | 27 (0) 11 978 1111 or 0861 606 606

Website: www.flysaa.com

Facebook: www.facebook.com/flysaa

Twitter: www.twitter.com/flysaa

Twitter (customer service): @flysaa_care

SAA remains committed to finding a speedy resolution to the matters raised by the labour union and to avoid travel uncertainty and inconvenience to its passengers.

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